Online Appeals Process

Appeal Information

To appeal against a Parking Charge, please read the below carefully.

If you wish to appeal against a Parking Charge, you must do so within 21 days of the date of notice or within the time period stipulated on the notice / document you have received.
All appeals must detail the reason for the appeal, including full name, serviceable address, email, vehicle registration and Parking Charge number. You can appeal using the online form on this page and our response will be sent to you by return to the email address provided within your appeal however, we cannot guarantee that such modes of communications are secure.

Once an appeal has been received, the case will be placed on hold until your case has been considered. If you have supplied an e-mail address, you will normally be notified as to the outcome of your appeal by e-mail. Therefore, please ensure that your e-mail address is correct/serviceable and make sure you check your junk folder.

We aim to respond in writing or by email (if provided) within 28 days from the date your appeal is received. If your appeal is rejected, then you will be eligible to use the Independent Appeals Service, IAS. Details of how to do so will be made available at the appropriate time.

APPEALS CANNOT BE CONSIDERED OVER THE TELEPHONE OR BY SENDING AN E-MAIL. WE CURRENTLY ONLY ACCEPT APPEALS SENT USING THE ONLINE FORM BELOW OR SENT IN WRITING TO THE ADDRESS PROVIDED ON THE PARKING CHARGE.

Please check your Junk E-mail folder in case a response to your appeal has been delivered there instead of your Inbox. We advise that you add appeals@jd-parking.com to your safe senders list to ensure delivery.
All appeals entered by the online form are logged as received Monday – Friday between 9am – 5:30pm (excluding Bank Holidays) and reply timescales relate to these timings. All postal email reply timescales start from when the appeal is opened & logged onto our system. All fields marked with an * are required to be completed.
If you wish to transfer the liability for this Parking Charge, please visit Transfer Liability instead of submitting an appeal.

Please Note: You can only appeal one Parking Charge Notice at a time. To appeal more than one, please submit another form once the first one is completed. When submitting your appeal, you are supplying a Statement of Truth which will considered a legal document.

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